Ask the desk

Help point

A question about a form, a fee slip or an appointment in Madrid? Write it here or by email, in English. Answers come by email.

Message to the help point

required

Name, as on your passport

Email for the reply

Phone, any country optional

Passport country optional

It tells us which line you are on.

Stop you need

Where things stand optional

Where you are now, the date that matters (a start date, a signing, term), and anything already done.

We use these details to answer you and to arrange the help you ask for. See the page on your data.

Station information